I recently came across an ad for Schwab that stated:
I pay next to nothing for trades.
But get next-to-nothing service.
That reminded me of crappy little online only brokerage Zecco. They don’t believe in customer service. I’ve read many negative comments about them posted on their own site in the forums so I contacted them to see for myself. Zecco customer service is horrible. And they seem cheap. When they make a mistake processing a trade they won’t even credit $50 or $60 for a small mistake. Recommendation: Avoid.
